1 Spinnaker Way
Berkeley, CA 94710
Security Clearance Required
The Club Manager will be responsible for managing the daily operations of the club including sailing school and charter base operations. The Club Manager will work on a team of 2-3 total Club Managers and 2-3 Customer Service Representatives and will report to the General Manager.
-Attract, sell, coach, mentor, delight prospects, clients, members and students in any way you can, while adhering to OCSC's code of conduct and with respect for our customers.
-Manage membership sales and member/customer service responsibilities with high attention to detail in each.
-Learn and follow established procedures created by the management team.
-Creatively solve customer’s problems as well as those of colleagues or of the business.
-Master and utilize SailDesk reservation system to serve customers.
-Maintain oversight of the environment in the office and areas of needed attention or staff/customers needing help or advice.
-Occasionally travel for business, from running errands with your car to driving to boat shows, sales presentations, etc.
-Work creatively, especially, but not exclusively, on the weekends to maximize the numbers of our clients who continue to move forward with their skills and relationship with OCSC.
A successful Club Manager is a sailor with a knack for working in an office. Extensive experience in both is not required but contributes greatly to a candidate's success. A successful candidate loves to talk about sailing and help others sail as much as they enjoy sailing themselves.
Knowledge of sailing and boating terminology
Knowledge of SF Bay sailing environment
Customer Service Attitude
Computer, Writing, Speaking, and Office skills
People person - likes to talk on the phone and in-person
Weekend availability is a requirement
Powerboat skills - preferred
5 years previous Sailing Experience - preferred
Employer Contact Information
1 Spinnaker Way
OCSC is a sailing school and charter facility located in Berkeley, California on beautiful San Francisco Bay. We teach US Sailing courses all year long and are known around the country and the world as the Most Exciting Sailing in North America. Come join the fun!