Storefront Sales & Customer Service

APS - Annapolis Performance Sailing
104 Severn Avenue
Annapolis, MD 21403
United States

Sales - Retail
Job Start Date
Manages Others
Experience Required
Degree Required
Security Clearance Required
Employment Type
Full Time
Work Schedule
No Travel

Job Description
If you have a passion for sailing, enjoy talking to and helping sailors, are a sailing ‘gear-head;’ turn your sailing knowledge and experience into a career.
APS is seeking a qualified sailor to run and supervise our retail storefront in Annapolis Maryland. Our storefront team works as solution providers and educators helping sailors find and purchase the best product to suit their needs. Not only will you be leading the success of the storefront, but like all team members at APS your role will focus on providing a great customer experience, creating customers for life.
This position is for someone who wants to take ownership of a retail operation, and continue to build its success.

In addition to working within the sailing industry, APS offer’s matching retirement, health benefits, paid time off, ongoing training on the latest marine products and gear and FABULOUS discounts on our products.
• Responsible for the effective day to day management of the retail storefront
• Assist customers with their purchase decision making, and provide solutions for their needs within our offering or apparel, rigging, line, hardware and accessories.
• Recommend and specify materials and configurations for wire and line rigging orders, for running and standing rigging.
• Maintain an easy to shop and well-merchandised storefront
• Consistently seek out new product trends and product knowledge
• Maintain a positive and motivating work environment in order to provide the best possible experience for both coworkers and customers
• Act as brand ambassadors for APS and add value to overall the customer experience utilizing your sailing knowledge and experience.
• Look for ways to improve APS processes, procedures, services, and products
• Continually provide, develop and implement ways to improve the customer’s storefront shopping experience, such that APS is providing a superior customer experience.
• Perform daily maintenance in store including stocking of apparel, creating displays, and light cleaning
• Works in other functional areas as necessary
Job Requirements
• Experienced and passionate about sailing - cruising and racing sailboats
• Knowledgeable and enthusiastic about sailing and the APS product offering
• Ability to communicate in a clear, professional manner
• Experience using Microsoft Office, including Excel, Word & PowerPoint
• Ability to quickly learn about products, processes, and software
• Strong organizational and follow through skills
• Ability to prioritize multiple tasks and work in a fast paced environment
• Must be able to occasionally lift up to 50 lbs and stand for up to 8 hour
Education and Experience
• Experience in sailing a wide variety of boats – dinghy and keelboat, cruising and racing.
• High School Diploma required, Bachelor’s Degree or higher preferred
• Experience working in a retail, sales or hospitality industry useful but not required

Interested parties should EMAIL their cover letter, business resume and BRIEF SAILING RESUME for immediate consideration.
Employer Contact Information
APS - Annapolis Performance Sailing
Employment APS
104 Severn Avenue
Annapolis MD 21403
United States

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