West Coast Sailing is looking for an experienced sailor to join our team!
Portland, OR 97217
Internet / eCommerce
Job Start Date
From $15.00 To $15.00
Looking for a place where you can share your passion for our sport with other sailors? Does working on a small team of positive people who actually work well together to grow our business sound fun (it is!)? Well, we should talk, because West Coast Sailing is hiring!
We’re looking for a Customer Support Team Member to work with our customers to keep them on the water. Our staff has to draw from its extensive experience on the water, and be ready to share their knowledge with sailors of all backgrounds. Those duties include:
Communicating with customers via phone, email, texting, in-person, or at at events.
Using your sailing knowledge to assist our customers with products and expert advice.
Work with customers to resolve any issues they encounter.
Provide the best information to customers with prompt communication.
Help process any customer returns and exchanges.
Work within our warranty claim system to make sure our customers and our company are made whole.
Support our fulfillment team by providing occasional assistance during peak times.
Sounds pretty sweet, so why work at West Coast Sailing?
Spread good customer service to sailors around the world!
Wholesale pricing on all the items we sell!
Use of WSC sailboats!
Employer sponsored health insurance (50%)!
Simple IRA retirement plan (w/3% match)!
4 Weeks PTO (Vacation, sick time, paid holidays).
Friday through Tuesday 8:30am to 5pm, including Saturdays and Sundays.
Initial paid training would be Monday through Friday 8:30am to 5pm.
Great! So you’re interested, now what?
Please email your resume with a cover letter describing your sailing and professional qualifications to, as well as what you think you bring to our team: Gavin@WestCoastSailing.net
Our Job Requirements
High school diploma or GED required, college degree preferred.
Knowledge of small sailboats and sailing gear.
Friendly and helpful attitude.
Strong written and verbal communication skills.