Job Requirements
Staff Responsibilities:
Participate in and contribute to a safe, engaging, and respectful work environment by:
General:
- Teach US Sailing Basic Cruising and Bareboat according to the curriculum as laid out by US Sailing and Courageous Sailing and other certified sailing schools
- Conduct check-out sails for new cruising members
- Teach private lessons
- Lead small groups during corporate events
- Act as a liaison with maintenance to ensure proper care of the cruising fleet.
- Assist members in planning overnight sails
- Be proactive
- Provide clear, effective and timely communication with leadership staff
- Leave Courageous better than you found it
Safe (minimizing risks while maintaining an approachable and engaging environment for students, members, patrons and fellow staff members):
- Responsibly manage risk so that students, members, and patrons feel comfortable stepping outside of their comfort zones, asking questions and engaging with the facility on various levels.
- Complying with and encouraging students and members to learn Courageous’ set of sailing safety standards and reiterate their importance whenever possible.
- Attend all days of staff training and staff meetings and/or complete online training.*
- Exercise sound judgment and decision-making. Assess and mitigate foreseeable hazards.
- Remain up to date on what roles and responsibilities you may take on in the event of an emergency and review the EAP with a direct supervisor.
Respectful (support and ensure that everyone can be successful):
- Maintain the Courageous fleet and facilities by completing everyday tasks as discussed in training and documented in daily checklists
- Reduce and help manage the disposal of waste in and around Boston Harbor
- Cultivate a kind and inclusive community
- Engaging (maintaining the expectation of individual responsibility for students and members):
- Build rapport with students, members and patrons
- Provide active and engaged feedback to daily questions and interactions
- Lead, facilitate, and participate in on-land responsibilities for general upkeep of the boathouse during down time.
*Job training days are position dependent and vary from position to position.
Qualifications:
- USCG Captain's license
- 2-3 years instructor experience
- US Sailing Keelboat Instructor or equivalent certification; US Sailing Basic Cruising Instructor or Bareboat Cruising Instructor certification preferred
- Experience about cruising sailboats and familiarity with marine systems
- Extensive J80 or comparable sport boat sailing and racing experience preferable
- Hold, or are willing to obtain before start date, current First Aid and CPR certification
- Willing to authorize a federal background check
- Positive and enthusiastic attitude
- Outstanding communication, team management, and positive behavior management skills
- Excellent references
- Excellent customer-facing skills and attitude
- A passion for sailing, the ocean, and teaching
- Willingness to work weekday evenings and weekends within a consistent schedule.
- Ability to relay needs, issues, and solutions between members, staff, and administration
- At least 2-3 years customer service a plus
- Can work effectively and effectively communicate with a wide variety of age groups and populations from diverse backgrounds
- Able to communicate clearly and directly
- Comfortable giving and receiving feedback
- Able to build rapport easily with students, members, patrons and coworkers
- Comfortable working outdoors, regardless of weather
- Able to practice proper self-care and energy management while on the water or behind a desk for extended periods of time
- Able to maintain composure, exercise sound judgment and decision-making, and assess and mitigate risk under extended periods of stress