Director of Waterfront

Annapolis Yacht Club
510 Severn Ave.
Annapolis, MD 21403
United States

Sailing Management
Manages Others
Experience Required
Housing Provided
Employment Type
Full Time
Work Schedule
No Travel

Job Description

Organization Profile


The Annapolis Yacht Club (AYC) is a full service, year-round premier private yacht club located in downtown Annapolis, Maryland. In existence for more than 137 years, AYC has achieved prominence as one of the foremost sailing and yachting clubs in the world. It regularly hosts world-class international sailing competitions and regattas while maintaining  state-of-the-art facilities for the enjoyment of its members.


 AYC is comprised of about 2,300 members, including a maximum of 1,600 Regular members and several other classifications of membership. The club owns and operates the Main Clubhouse as well as the Activity Center and Sailing Center  


The Club offers a wide range of boating activities, boating education, pool and fitness center and multiple casual and fine dining venues. The Club also provides social and recreational amenities that are targeted towards meeting the diverse expectations of its membership. The Club strives to be the “preferred community” for its members, i.e., their first-choice destination for entertaining their family, friends, and associates. 


The Club is governed and managed by a Board of Governors elected by the membership, a professional management staff, and a large volunteer committee structure.


Organizational Culture


The Club’s mission of encouraging and supporting boating represents a central theme for the club’s activities and indeed, boating is an interest shared by many of its members. Within AYC, there are multiple constituencies whose specific interests and expectations of the club are quite diverse. These constituencies include sailors, power boaters, racers, cruisers, families, young sailors, part-time residents, and those whose focus is primarily yachting, yacht racing, and social or dining. With the goals in mind of providing value and member satisfaction, programs and services must be provided to appeal to members from all these constituencies.


Strategic decision-making, planning and policy-making responsibilities lie with the Board of Governors (BoG) with the support of the General Managers and his/her Executive Team. The many committees within the club are well-established and help support the Management Team to plan and implement AYC’s wide variety of programs and events. The professional management of the club, headed by the General Manager, is responsible for decision-making related to the operation of the club, including financial management, staff selection and development, and monitoring quality and member satisfaction. The professional management provides input to the strategic decision-making and supports and provides appropriate advice to the various committees.



Position Summary


The Waterfront Director is a senior executive on the professional management staff. Reporting directly to the General Manager, the primary role of the Waterfront Director is to establish and maintain the Annapolis Yacht Club as a premier yacht club that is nationally and internationally recognized in the support of yacht racing, yachting, and Junior Sailing. 


The position has overall responsibility for all boating and water related activities, including current and future Long Range Planning initiatives.


The Waterfront Director supervises administrative and operational personnel to execute all aspects of the junior program, regatta planning and execution, fleet and facility maintenance, wet and dry slip storage and contracts and educational and leisure programs. 



Key Responsibilities


  • Implements general policies established by the BoG and General Manager; directs their administration and execution.


  • Plans, develops, and approves specific operational policies, programs, procedures, systems, and methods in concert with general policies.


  • Ensures the highest standards for service, recreation, entertainment, and other club services related to waterfront operations.


  • Coordinates development of operating and capital budgets according to the budget calendar; monitors monthly and other financial statements for the club; takes effective corrective action as required.


  • Analyzes financial statements, manages cash flow, and establishes controls to maintain fiduciary control. Reviews income and cost relative to goals; takes corrective action as necessary.


  • Establishes and monitors compliance with purchasing policies and procedures.


  • Establishes a basic personnel policy; initiates and monitors policies relating to personnel actions and training and professional development programs.


  • Works with subordinate department heads to schedule, supervise, evaluate, and direct the work of all waterfront employees.


  • Welcomes new club members; “meets and greets” all club members as practical during their visits to the waterfront. Solicits member feedback. Responds as appropriate to member inquiries/issues.


  • Reviews and initiates programs to provide members with a variety of popular events which enhance the waterfront’s reputation and provides tremendous member value.  


  • Coordinates the marketing and member relations programs to promote the waterfronts services and facilities to potential and present members.


  • Displays fairness to all members; effectively handles the expectations/requests of various member groups and exerts appropriate leadership in the context of a member-governed organization.


  • Serves as ex-officio member of appropriate waterfront related club committees; provides input and guidance and ensures adequate operational support for committee activities.


  • Provides advice and recommendations to the General Managers about construction, alterations, maintenance, materials, supplies, equipment, and services.


  • Oversees the care and maintenance of all the waterfronts physical assets and facilities.


  • Consistently assures that the club’s waterfront is operated in accordance with all applicable local, state, and federal laws ad keeping within its Clean Marina designation.
Job Requirements
Position Qualifications/Desired Attributes

 Experience working in an Executive Management position and/or waterfront industries at a senior level.

 Strong technical background in and knowledge of all aspects of waterfront operations operations, systems and procedures required to consistently deliver to the highest standards.

 Has demonstrated the interpersonal skills to work successfully with members in a private club or similar environment, including the ability to restore and maintain a high level of member satisfaction, and effectively communicate with Management Team and support a governing board and volunteer committees.

 Strong financial management skills including budgeting, analyzing operations and financial controls and audit.

 Demonstrated ability to build an effective middle management staff, who in turn will attract, train, motivate and retain club staff. Track record of implementing effective incentive programs and succession planning.

 Excellent interpersonal and communications skills (verbal and written) that are effective with a wide variety of constituencies (e.g., Management Team, BoG, committees, members, community, youth). Energetic and enthusiastic personality. Capable of building consensus.

 Experience in facility and waterfront property management

 Ability to understand and adapt to the culture of a special interest club.

Desired Competencies

 Customer Focus – Is dedicated to meeting the expectations and requirements of members; gets first-hand member information and uses it to make improvements in products and services; acts with members in mind; establishes and maintains effective relationships with members and gains their trust and respect.

 Process Management – Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; gets more out of fewer resources.

 Developing Direct Reports – Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report’s career goals; constructs meaningful development plans and executes them; holds staff accountable and takes corrective action as necessary; is a people builder.

 Motivating Others – Creates a climate in which people want to do their best; can motivate many kinds of direct reports and through them, subordinate staff; can assess each person’s hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with.

 Informing – Provides the information people need to know to do their jobs and to feel good about being a member of the organization; provides the BoG and committees with information so they can make accurate decisions; is timely with information.

 Decision Quality – Makes good decisions based upon a mixture of analysis, wisdom, experience and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.

 Approachability – Is easy to approach and talk to; spends the extra effort to put others at ease, is sensitive and patient with the interpersonal issues of others; builds rapport well; is an “early knower,” getting informal and incomplete information in time to do something about it.

 Management Relationships – Can quickly find common ground and solve problems for the good of all; can solve problems with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of volunteer management; encourages collaboration; can be candid with management.

 Innovation Management – Is good at bringing the creative ideas of others to market; has good judgment about which creative ideas/suggestions will work; can facilitate effective brainstorming; can project how ideas may play out in the marketplace.

 Strategic Agility – Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; can create breakthrough strategies and plans.

Tracie Parkinson
2 Compromise Street
Annapolis MD 21401
United States
Annapolis Yacht Club Tracie Parkinson

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