Carolina Yacht Club
401 S Lumina Ave
Wrightsville Beach, NC 28480
The Dockmaster's primary responsibility is for the safety and security of Carolina Yacht Club members, their boats and the assets of the club.
Represent CYC in a professional manner at all times.
Provide the highest level of customer and guest services, expedite any and all requests (within reason)
Carry out routine cleaning duties that meet established quality standards for all marina-related operations
Perform marina-related duties such as securing boats to docks, connecting and monitoring utility services (power, water and telephone), assisting/ managing crane usage, waste disposal and general facility cleanliness
Routinely operate motor and water vehicles and various other mechanized equipment
Manage difficult customer situations; Respond promptly to customer needs; Solicit customer feedback to improve service; Respond to requests for service and assistance
Maintain the docks and the docks around them in a neat and orderly fashion. Empty trash receptacles as necessary, at least twice a day.
Graciously welcoming visiting yachtsman, assist them to tie up, assist with power cords and lines when they leave.
Maintain the docks, finger piers, emergency ladders, launching ramp and fish cleaning station - keep free of trash and wash down as necessary.
Physical and Mental
This position requires the candidate to spend 90% off his or her work day in the outdoor Marina location
Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment
Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. Occasionally
Ability to stand for the entire work day
Working in wet and slippery conditions.
Frequently working in an outdoor, hot, and damp environment
Withstanding temperature extremes in outdoor environments and inclement weather
Reading and writing work-related documents in English
Physical presence at the job site is essential to perform job duties
1 year of experience in a customer service and/or marina setting
Willingness to learn
Proactive work ethic
Sailing/ Boating Knowledge encouraged
North Carolina State boaters license (or NASBLA equivalent)
Strong communication skills
Current First Aid and CPR required
401 S. Lumina Ave