Marine Operations Manager/Senior Captain

RED Hospitality & Leisure, LLC
Grace Bay, Turks and Caicos
Grace Bay, Turks and Caicos
Turks and Caicos Islands

Housing Provided
Employment Type
Full Time
Work Schedule

Job Description

"Exceptional Experiences by Exceptional People". RED (Resort, Experience and Destination

Services) Hospitality and Leisure is a leading provider of vertically integrated resort services and

experiences, including watersports, beach, pool, concierge, transportation, and destination management services. Our organization specializes in providing critical guest-facing departments with subject matter experts, passionate associates, and dedicated management.

We are seeking enthusiastic, dedicated and team-oriented crew members and captains. Our 65’ sailing catamaran (Lady Lynsey III) will provide trips in and around the Ritz-Carlton Grace Bay. We are seeking team members who excel at customer service, enjoy communicating with guests aboard the vessel and have a passion for boating in the islands. RED offers opportunities for the right individuals to grow in a variety of different positions.
Job Requirements
Job Responsibilities may include but are not limited to:
• Oversee RED vessel(s) and watersports assets as well as Captains
• Responsible for administrative, supervisory and staff training, and compliance tasks
• Safe operation of a USCG Inspected Vessel – Powerboats and Sailboats
• Responsible for all crew and passengers’ safety while under way and on the dock
• Accountable for guest service scores on motorized sports and managing food costs
• Accountable for captains completing pre-trip provisioning, preparation, and vessel inspection, post-trip cleaning and resupply
• Complete routine maintenance and communication of critical maintenance needs
• Managing assigned crew member(s)
• Other tasks as requested by Management

Job Requirements
• Current USCG credentials for TCI destinations
o Current First Aid/CPR, TWIC Card
• Working outside in the water and under the sun, previous day charter experience a plus
• Previous management experience preferred
• Strong organizational and project management skills
• Ability to work flexible hours due to guest demands, including nights, weekends and holidays
• Basic knowledge of maintenance of vessels a plus
• Must be able to write English in a professional manner, as well as communicate verbally at the same level
• Adherence to Ritz-Carlton Brand Standard
• Team player, positive and enthusiastic attitude

Pay range $150 - $250 per day
Kendall Williamson
255 Margaret Street
Key West 33040
United States

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