Operations Coordinator

Saildrone
1050 W Tower Ave
Alameda , CA 94501
United States

Manages Others
No
Experience Required
Yes
Degree Required
No
Housing Provided
No
Employment Type
Full Time
Work Schedule
Full-Time
Travel
No Travel

Job Description

About Us

At Saildrone, we sustainably explore, map and monitor the oceans to understand, preserve, and protect our world. Saildrone designs and manufactures wind and solar powered autonomous surface vehicles called Saildrones, which make cost-effective ocean data collection possible at scale. We work with governments, civic agencies, foundations, universities, and private companies around the globe to drive better information about our oceans and seas - be it in sailing drones into the eye of a Category 4 hurricane to obtain new scientific storm data, mapping out the ocean floor, collecting new CO2 data in hard-to-reach areas, counting biomass to establish fishing quotas, or detecting and stopping illegal fishing and drug trafficking. As a result of our work, we have been selected as one of the "Forbes Top 10 Wonders of 2021", as well as the Smithsonian Institute's "Top 10 Ocean Stories of 2021", New York Times' "Top 21 Things that happened (for the first time) in 2021", and Popular Science's "100 Greatest Innovations of 2021". We are based in Alameda, CA, with offices in Washington DC and St. Petersburg, FL and operate our missions worldwide. We are backed by top-tier investors in the frontier-tech and sustainability sectors, including Social Capital, Capricorn, Lux Capital, BOND Capital, and Emerson Collective.

This is an exciting opportunity with a fast-growing team at the cutting-edge intersection of big data services and autonomous hardware. You will be an integral part of a high-performing multi-disciplinary delivering high impact for humanity and future generations.

As Operations Coordinator you will be responsible for day-to-day support as it relates to operating Saildrones worldwide. Activities such as mission operations, shipping & logistics, deployments, and recoveries require dynamic coordination and creative problem solving. The Operations Coordinator plays a key role in the successful delivery of mission objectives and requirements.

Responsibilities:

  • Provide front line service to inbound and outbound communications on the Saildrone Mission Portal and other communications platforms, as well as routing escalations to relevant Saildrone team members.

  • Prepare and support necessary internal communications including: schedules, meeting agendas/notes, learning and development documents, and planning documents

  • Provide support to shipping and logistics including updating tracking, schedules, and statistics

  • Maintain and deliver necessary communications and reports to regulatory agencies and officials

  • Support departmental financial functions including vendor communications, purchase orders, invoices, and reporting

  • Update and create relevant dashboard statistics and tracking tools within the Operations department

  • Provide support to departmental managers within Operations, as well as ground-level support to individuals working on Saildrone Operations worldwide

  • May be requested to assist with warehouse and pierside duties

Required Skills:

  • 2+ years experience with customer support

  • Demonstrated ability and success in a coordinator or administrative role

  • Detail oriented and highly organized

  • Comfortable working with and giving direction to business leaders

  • Professional and polished work output

  • Excellent communication skills

  • Google Suite, Atlassian, Netsuite

Desired skills and experience:

  • Background in working with government agencies, fleet coordination, international operations, or maritime activities

  • Experience with building presentations, page layouts, video production, graphs, and charts

Location: This position is in Alameda, CA. Only candidates with proper permits to work in the United States can be considered. Our waterfront office offers beautiful views of San Francisco Bay in always sunny Alameda. Even our walls have good karma, our offices mix software development with a hardware production line in the former airplane hangar used to film 'The Matrix'.

Benefits:

  • Medical, dental and vision plans for you and your dependents.

  • Short and relaxing ferry ride from the Ferry Building for SF residents

  • Enhanced Paternal Leave Programs

  • Competitive benefits including excellent medical, life insurance, 401k plan

Catch up on the latest news about us:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

In accordance with Saildrone’s mandatory employee COVID-19 vaccination policy, please be advised that all employees are required to be vaccinated and boosted to safeguard the health of our employees and their families, our customers and visitors and the community at large.

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Saildrone are considered property of Saildrone and are not subject to payment of agency fees.


 
Employer
Naomi Hayes


United States
LinkedIn

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