Operations Manager

Green Bay Sail and Paddle
101 Bay Beach Rd
Green Bay, WI 54302
United States

Sailing Management
Job Start Date
Manages Others
Experience Required
Housing Provided
From $16,500 To $21,500
Per Year    
Employment Type
Summer Only
Work Schedule
Some Travel

Job Description

Green Bay Sail & Paddle, Inc., formed in 2016, is a nonprofit organization that has the mission of creating learning opportunities for everyone, regardless of means and abilities, to safely enjoy sail and paddle sports on the waters of the bay. Historically, the waterfront area in the City of Green Bay has been dedicated to industrial use; but has been changing in recent years through the work of area organizations like Green Bay Sail and Paddle. 
What started as a two-week course with 238 participants in 2016 has blossomed into a growing organization with a wide variety of course offerings. In the summertime, we offer: introductory courses, sailing series, couples nights, Womens' programming, programming with scouts, kayaking, and STEM courses where STEM principles and nautical atmospheres are intertwined. We also work with area organizations like:  ASPIRO, Big Brothers and Big Sisters, Boys & Girls Club, Green Bay Area Public Schools, and Special Olympians to name a few. In the winter time, we continue to offer STEM programming and winter workshops.
With the wide variety of activity at our organization, we have decided to hire a seasonal operations manager for the summer to assist with coordinating our activities. While the position is seasonal at this time, there is a chance of the position becoming a year round position with a salary adjustment at that time. Responsibilities of the position are as follows.

Program Development and Management: 20%* 

  • Develop, coordinate, schedule and implement all programs at GBSP. 

  • Communicate with partners throughout the season to ensure quality experiences. 

  • Instruct and fill in for seasonal staff as necessary. 

  • Manage and schedule all Adaptive Watersports Programs in partnership with appropriate third parties.

  • In collaboration with Board of Directors, staff & stakeholders, help to map out the progression of GBSP programming.

  • Work with all Sailing Instructor(s) and volunteers of the various classes to develop strong curriculum and teaching skills and evaluate and give feedback to the instructors during the season. 

Staff Management and Supervision: 20%* 

  • Coordinate hiring and training of all seasonal staff and volunteers. 

  • Responsible for the scheduling and management of all seasonal employees. 

  • Work with instructional staff throughout the season on personal improvement plans. 

  • Monitors staff attendance, hours, performance, incidents/accidents (and notifies emergency contacts immediately), equipment failures, and behavior/conduct issues of sailors, members, or staff. 

  • Develop and implement team building events and activities. 

  • Ensure all applicable staff and volunteers complete and are up to date on the Safe Sport certification

  • Schedule regular in-service training sessions. 

  • Ensure that all instructors are either US Sailing Certified or are working toward certification

Day-to-Day Operations: 15%* 

  • Schedule all private groups. 

  • Assist all staff with daily operations of the sailing center 

  • Answer calls/questions and respond to emails pertaining to programming.

  • Get out on the water throughout week to observe and assist staff, especially during heavy program weeks, foul weather and end of the day wrap-up, etc. 

  • Serve as a mentor and role model for all instructors, volunteers and students and in doing so aims to be professional, positive, and encouraging. 

  • Create and maintain a positive environment to learn sailing, racing skills, seamanship, and sportsmanship. 

  • Help to maintain a constructive, safe and fun environment for participants, staff and GBSP volunteers. 

  • Maintain a safe and clean beach area. 

  • Maintain sailboats and safety boats in a clean and good working condition. 

Safety and Equipment: 15%* 

  • Oversee the maintenance and repair of all boats used by GBSP. 

  • Regularly schedule time for boat maintenance 

  • Instruct staff in the safe use of motorboats, proper care of boats, right-of-way and other rules of the sea, and the need to avoid collisions. 

  • Oversee the First Aid supplies and monitors the Incident/Accident/ Near Miss Report Forms. 

  • Schedule and coordinate GBSP staff’s First Aid/CPR and AED courses. 

Fundraising: 20%* 

  • Meet with current sponsors to maintain relationship. 

  • Work hand in hand with GBSP Board and the Director of Community Outreach and Donor Engagement to find and obtain new sponsorships. 

  • Work hand in hand with GBSP Board and the Director of Community Outreach and Donor Engagement to plan, organize and facilitate fundraising events. 

General: 10%* 

  • Work with GBSP Board and/or committee members to fulfill mission of organization. 

  • Report on various aspects of the organization. 

  • Additional duties as needed - marketing efforts, social media, outreach, etc. 

  • Attend all board meetings. 

  • Meet one-on-one with all groups, municipalities, private parties, etc. to schedule specific programming. 

 * Please note that percentages stated above are general guidelines and that on any given day you may be expected to designate more time to a specific area.

Work Environment

The employee is subject to a variety of weather conditions depending on the situation at hand. The employee will be working indoors and outdoors and will often be subjected to outside environmental conditions throughout the day and will be outside with minimal weather protection. Employees are subject to elements and heat. 

Physical Requirements

Must communicate with staff and volunteers and give directions and be heard and understood by staff and volunteers. 

Must have manual dexterity for handling lines and knots and will be subject to repetitive motion. 

Must have adequate visual acuity to operate machinery and spot safety hazards and issues.

Occasional lifting up to 50 lbs may be required

Job Requirements
Must have minimum of three (3) years as Lead Sailing Instructor or in a supervisory capacity for a comprehensive sailing program
Previous experience with staff management
Proficient in general boat maintenance
Proficient in knot tying
Competent in operating sail and power-driven vessels
Have current First Aid/CPR and AED certification
Level 1 US Sailing Small Boat Instructor Certification, preferably Level 2 or 3
Completed the Wisconsin DNR Boater Safety Course
Complete US Sailing SafeSport training
US Coast Guard Captain’s License is a plus, but not required
Excellent organizational and communication skills
Proficiency in Microsoft applications, search engines, etc.
Ability to work independently and be efficient and reliable in doing so
Exhibit a mature, professional demeanor
Ability to manage multiple challenges at the same time while maintaining a professional demeanor
Customer focused and detail oriented
Marketing experience and program promotions
Create a budget and monitors organizational finances
Pass a background check

Timothy Hess
101 Bay Beach Rd
Green Bay WI 54302
United States
Facebook LinkedIn

View Count 443