Westin - Watersports Associate

RED Hospitality & Leisure, LLC
St. John, USVI
St. John, USVI
Virgin Islands, U.S.

Industry
Marina/Boatyard Employment
Housing Provided
No
Pay
From $120 To $120
Per Year    
Employment Type
Full Time
Work Schedule
Full-Time

Job Description

Overview

The Westin Watersports Associate will be the main conduit for guest facing services delivered by Cruz Bay Watersports. The scope of their responsibilities will encompass, but not be limited to, managing retail and beach staff, communication with Westin SVO Team, communication with Oasis Private Chef, assisting with retail inventory, assisting with payroll and creating the property scheduling, assisting with staff training and retraining.

Schedule and reporting

The Watersports Associate reports to the Westin Watersports Manager.

Supervises

Watersports Staff

Beach Staff


  Starting pay is $120/day.
Job Requirements
Description of Duties

Managing Watersports Staff
• Assist with organization and supervise daily operations
• Supervise safety aspects of all Watersports policy and procedures
• Assist with creating standard processes for delivering watersports
• Assign and delegate daily tasks to Watersports Staff
• Create a team environment
• Challenge and motivate staff to achieve sales, superior guest service and promote CBW
• Oversees ordering of boat provisioning and organization
• Supervises and accounts for Towel program at Westin, keeps counts and tracks weights
• Keeps track and orders all boat paperwork/retail and rental slips
• Supervises and accounts for all Preferred Vendor paperwork and documentation
• Assists Property Director with guest complaints/issues and disputes

Communication with Westin SVO Concierge Staff
• Daily brief of upcoming trips, cancellations, CBW business and announcements
• Review and provide information regarding Fareharbor and processes
• Guest resolution related to CBW trips, billing and retail room charges
• Request monthly occupancy from Operations Manager
• Forward critical communications regarding guest or property information to Property Director
• Reconciliation and accounting of SVO vouchers

Communication with Oasis Private Chef
• Monitor and submit daily trip counts to Oasis
• Track and record trip counts to be submitted for billing
• Problem solve immediate issues with incorrect food orders
Employer
Kendall Williamson
255 Margaret Street
Key West 33040
United States

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